Privacy Policy

1. Overview & Commitment

At Axtrove (“we”, “our”, or “us”), we take your privacy and proprietary business data with extreme seriousness. This Privacy Policy outlines how we collect, process, and protect information when you visit our website (axtrove.com), request our services, or communicate with our team.

2. Information We Collect

We only collect information necessary to provide and scope our professional services:

• Contact Information: Name, work email address, company name, website URL, and project notes provided via inquiry forms or audit requests.
• Technical Diagnostics: Publicly verifiable performance data (e.g. Google PageSpeed metrics, public search index status) provided voluntarily during an audit request.
• Usage Analytics: Anonymized telemetry such as device types, browser version, and aggregated page visits used strictly to maintain website speed and security.

3. How We Use Information

The information we collect is used exclusively for:

• Delivering requested marketing audits, technical SEO reports, or architecture proposals.
• Direct communication regarding strategic client partnerships and support SLAs.
• Maintaining compliance with mutual Non-Disclosure Agreements (NDAs).
• Preventing malicious traffic, security threats, or unauthorized system access.

4. Absolute Confidentiality & No Data Selling

We never sell, rent, monetize, or trade your personal or business data to third parties. Client intellectual property, proprietary software source code, customer records, and advertising data remain 100% confidential and protected by enforceable mutual NDAs.

5. AI Training & Model Privacy

For clients utilizing our Autonomous AI Agents & Chatbots services: Your private company documentation, SOPs, and proprietary databases are never fed into public LLM training datasets. All embeddings are isolated in encrypted vector databases with SOC 2 compliance standards.

6. Data Retention & Rights

You hold the right to access, rectify, or request immediate deletion of your contact records and audit history. To request data deletion or an NDA verification, email us directly at admin@axtrove.com.